@font-face{font-family:'Questrial';font-style:normal;font-weight:400;font-display:swap;src:url('/static/fonts/questrial-400.woff2') format('woff2')}
@font-face{font-family:'Quicksand';font-style:normal;font-weight:300 700;font-display:swap;src:url('/static/fonts/quicksand.woff2') format('woff2')}

:root{
  --accent:#f97316; --accent-hover:#ea580c; --accent-soft:#fff7ed; --accent-ring:#fed7aa; --accent-text:#c2410c;
  --success:#059669; --success-soft:#d1fae5; --info:#2563eb; --info-soft:#e6f1fb; --danger:#dc2626;
  --rail:#15181d; --ink:#111827; --muted:#6b7280; --faint:#9ca3af; --border:#e5e7eb; --border-2:#eef0f2;
  --surface:#fff; --surface-2:#f3f4f6; --page:#f9fafb; --wa:#0b8043; --wa-out:#dcf8c6;
  --r-sm:8px; --r:10px; --r-lg:12px; --shadow:0 1px 3px rgba(0,0,0,.08);
  --font-sans:'Questrial',ui-sans-serif,system-ui,sans-serif; --font-head:'Quicksand',ui-sans-serif,system-ui,sans-serif;
}
*{box-sizing:border-box}
body{margin:0;font-family:var(--font-sans);color:var(--ink);background:var(--page);min-height:100dvh}
h1,h2,h3,h4{font-family:var(--font-head);margin:0}
a{color:inherit;text-decoration:none}
button{font:inherit;cursor:pointer}

/* shell: rail + main */
.portal{display:flex;min-height:100dvh}
.rail{width:60px;flex:none;background:var(--rail);display:flex;flex-direction:column;align-items:center;gap:8px;padding:12px 0;color:#9aa3ad}
.rail__mark{width:34px;height:34px;border-radius:10px;background:var(--accent);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-family:var(--font-head);margin-bottom:6px}
.rail__ic{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;color:#9aa3ad}
.rail__ic:hover{background:#ffffff14;color:#fff}
.rail__ic.is-active{background:#f9731622;color:#fff}
.rail__ic.future{opacity:.32;pointer-events:none}
.rail__ic svg{width:20px;height:20px}
.rail__sp{flex:1}
.rail__avatar{width:32px;height:32px;border-radius:50%;background:#6d28d9;color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700}
.portal__main{flex:1;min-width:0;display:flex;flex-direction:column}

/* tag pills */
.pill{display:inline-block;font-size:11px;padding:1px 8px;border-radius:999px;font-weight:600;line-height:1.6}
.pill--vip{background:#fff7ed;color:#c2410c}
.pill--new{background:#e6f1fb;color:#1e40af}
.pill--ai{background:#ede9fe;color:#6d28d9}
.pill--payment{background:#d1fae5;color:#065f46}
.pill--review{background:#fef9c3;color:#854d0e}
.pill--colour{background:#fce7f3;color:#9d174d}
.pill--warn{background:#fff7ed;color:#9a3412}

/* buttons */
.btn{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:600;padding:8px 14px;border-radius:var(--r-sm);border:1px solid var(--border);background:var(--surface);color:var(--ink)}
.btn:hover{background:var(--surface-2)}
.btn--primary{background:var(--accent);color:#fff;border-color:var(--accent)}
.btn--primary:hover{background:var(--accent-hover)}

/* login (reuses the demo's auth styling, simplified) */
main.auth{flex:1;max-width:380px;margin:0 auto;display:flex;flex-direction:column;justify-content:center;min-height:100dvh;padding:1rem}
.auth .card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow);padding:1.6rem;display:flex;flex-direction:column;gap:1rem}
.auth .brand{display:flex;align-items:center;gap:.5rem;justify-content:center}
.auth .brand .mark{width:34px;height:34px;border-radius:10px;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-family:var(--font-head)}
.auth .brand .word{font-family:var(--font-head);font-weight:700;font-size:1.4rem;color:var(--accent)}
.auth .sub{text-align:center;color:var(--muted);font-size:.85rem;margin:0}
.auth label{display:flex;flex-direction:column;gap:.25rem;font-size:.85rem;color:var(--muted)}
.auth input{border:1px solid var(--border);border-radius:var(--r-sm);padding:.6rem .7rem;font:inherit;color:var(--ink)}
.auth .err{color:var(--danger);font-size:.85rem;margin:0}
.hp{position:absolute!important;left:-9999px;width:1px;height:1px;overflow:hidden}

@media(max-width:860px){
  .portal{flex-direction:column}
  .rail{flex-direction:row;width:100%;height:54px;padding:0 10px;gap:4px}
  .rail__sp{flex:1}
}

/* ===== Inbox ===== */
.inbox{flex:1;display:grid;grid-template-columns:300px 1fr 300px;min-height:0}
.inbox__list{border-right:1px solid var(--border);display:flex;flex-direction:column;padding:12px;min-width:0;overflow-y:auto}
.inbox__biz{font-weight:700;font-size:14px}
.inbox__conn{display:block;color:var(--success);font-size:11px;font-weight:600}
.inbox__search{border:1px solid var(--border);border-radius:999px;padding:7px 12px;font-size:12px;color:var(--muted);margin:10px 0}
.inbox__tabs{display:flex;gap:6px;margin-bottom:8px;flex-wrap:wrap}
.tab{font-size:11px;padding:3px 10px;border-radius:999px;background:var(--surface-2);color:#374151;font-weight:600}
.tab.is-active{background:var(--rail);color:#fff}
.convo-list{list-style:none;margin:0;padding:0}
.convo{display:flex;gap:10px;padding:9px;border-radius:var(--r-sm);border:1px solid transparent;position:relative}
.convo:hover{background:var(--surface-2)}
.convo--sel{background:var(--accent-soft);border-color:var(--accent-ring)}
.avatar{width:34px;height:34px;border-radius:50%;flex:none;display:flex;align-items:center;justify-content:center;color:#fff;font-size:12px;font-weight:700}
.avatar--lg{width:56px;height:56px;font-size:18px;margin:0 auto 6px}
.convo__body{display:flex;flex-direction:column;min-width:0;flex:1;gap:2px}
.convo__top{display:flex;justify-content:space-between;font-size:13px}
.convo__time{color:var(--faint);font-size:11px;font-weight:400}
.convo__snip{color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.convo__tags{display:flex;gap:4px;flex-wrap:wrap;margin-top:2px}
.convo__badge{position:absolute;right:9px;bottom:9px;min-width:18px;height:18px;border-radius:9px;background:var(--success);color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 5px}
.inbox__thread{display:flex;flex-direction:column;min-width:0;background:#efeae2}
.wa-head{background:var(--wa);color:#fff;padding:10px 14px;display:flex;justify-content:space-between;align-items:center;font-size:14px}
.wa-body{flex:1;padding:14px;overflow-y:auto;display:flex;flex-direction:column;gap:6px}
.bubble{max-width:75%;padding:7px 10px;border-radius:10px;font-size:13px;display:flex;flex-direction:column;box-shadow:var(--shadow)}
.bubble--in{background:#fff;align-self:flex-start}
.bubble--out{background:var(--wa-out);align-self:flex-end}
.bubble--ai{background:#f5f3ff;border:1px solid #ddd6fe;align-self:flex-start}
.bubble__ai{font-size:10px;font-weight:700;color:#6d28d9;text-transform:uppercase;letter-spacing:.04em}
.bubble__time{font-size:10px;color:var(--faint);align-self:flex-end;margin-top:2px}
.composer{display:flex;gap:8px;padding:10px;background:#f0f0f0}
.composer__input{flex:1;border:1px solid var(--border);border-radius:999px;padding:8px 14px;font:inherit;font-size:13px}
.composer__send{width:38px;height:38px;border-radius:50%;background:var(--accent);color:#fff;border:0;font-size:15px}
.composer__err{color:#b91c1c;font-size:12px;padding:4px 14px}
.inbox__panel{border-left:1px solid var(--border);padding:14px;overflow-y:auto;background:var(--surface)}
.panel__head{text-align:center}
.panel__phone{display:block;color:var(--muted);font-size:12px}
.panel__tags{display:flex;gap:4px;justify-content:center;margin-top:6px;flex-wrap:wrap}
.panel__btns{display:flex;gap:8px;margin:12px 0}
.panel__btns .btn{flex:1;justify-content:center}
.panel__stats{display:flex;gap:8px}
.stat{flex:1;border:1px solid var(--border);border-radius:var(--r);padding:8px 10px}
.stat__n{display:block;font-size:17px;font-weight:700;font-family:var(--font-head)}
.stat__l{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}
.panel__label{font-size:11px;color:var(--faint);text-transform:uppercase;letter-spacing:.06em;font-weight:700;margin:12px 0 4px}
.panel__appt{background:#ecfdf5;border:1px solid #a7f3d0;border-radius:var(--r-sm);padding:8px;font-size:12px}
.panel__loyalty{font-size:13px}

/* ===== Customers ===== */
.customers{flex:1;display:grid;grid-template-columns:1fr 320px;min-height:0}
.customers__list{padding:18px 20px;overflow-y:auto;min-width:0}
.customers__head{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}
.customers__count{color:var(--muted);font-weight:400}
.ctable{display:flex;flex-direction:column}
.ctable__row{display:grid;grid-template-columns:1.6fr 1.1fr 1.1fr .6fr .8fr;gap:10px;align-items:center;padding:10px 8px;border-bottom:1px solid var(--border);font-size:13px;color:var(--ink)}
.ctable__row--h{font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:var(--faint);font-weight:700}
.ctable__row--sel{background:var(--accent-soft);border-radius:var(--r-sm)}
.ctable__name{display:flex;align-items:center;gap:8px}
.ctable__tags{display:flex;gap:4px;flex-wrap:wrap}
.customers__detail{border-left:1px solid var(--border);padding:16px;overflow-y:auto;background:var(--surface)}
.panel__recent{list-style:none;margin:0;padding:0;font-size:12px;color:#374151;display:flex;flex-direction:column;gap:4px}
.panel__recent li::before{content:"• ";color:var(--accent)}

/* ===== Settings ===== */
.settings{flex:1;display:grid;grid-template-columns:200px 1fr;min-height:0}
.settings__nav{border-right:1px solid var(--border);padding:16px 10px;display:flex;flex-direction:column;gap:2px}
.settings__item{font-size:13px;padding:8px 10px;border-radius:var(--r-sm);color:var(--ink)}
.settings__item:hover{background:var(--surface-2)}
.settings__item.is-active{background:var(--accent-soft);color:var(--accent-text);font-weight:600}
.settings__content{padding:20px 24px;overflow-y:auto;max-width:640px}
.sform{display:flex;flex-direction:column;gap:12px;margin-top:12px}
.sfield{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--muted)}
.sfield input,.sfield textarea{border:1px solid var(--border);border-radius:var(--r-sm);padding:8px 10px;font:inherit;color:var(--ink)}
.srow{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid var(--border-2);font-size:13px;color:var(--muted)}
.srow b{color:var(--ink)}
.team{list-style:none;margin:12px 0;padding:0;display:flex;flex-direction:column;gap:10px}
.team li{display:flex;align-items:center;gap:10px;font-size:13px}
.team__role{display:block;color:var(--muted);font-size:11px}
.saved-flash{background:var(--success-soft);color:#065f46;border-radius:var(--r-sm);padding:6px 10px;font-size:12px;font-weight:600;display:inline-block}
.save-error{background:#fef2f2;color:#991b1b;border-radius:var(--r-sm);padding:6px 10px;font-size:12px;font-weight:600;display:inline-block}
.shelp{font-size:12px;color:var(--muted);margin:6px 0 2px;line-height:1.5}
.shelp code{background:var(--surface-2);border-radius:4px;padding:1px 5px;font-size:11px}
.btn:disabled{opacity:.55;cursor:not-allowed}

/* ===== Responsive: collapse multi-pane grids to the primary column on mobile.
   v1 simplification — mobile shows the list/content column; full mobile
   thread/detail navigation is future work. ===== */
@media(max-width:860px){
  .inbox{grid-template-columns:1fr}
  .inbox__thread,.inbox__panel{display:none}
  .customers{grid-template-columns:1fr}
  .customers__detail{display:none}
  .settings{grid-template-columns:1fr}
  .settings__nav{flex-direction:row;flex-wrap:wrap;border-right:0;border-bottom:1px solid var(--border)}
}